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Professional Website Care
Reliable website maintenance for Caribbean businesses
Professional maintenance for a website you can depend on.
Essential technical maintenance for small business websites, portfolios and WordPress installations.
Service conditions
- Covers one eligible website.
- Hosting and domain registration are billed separately.
- Includes scheduled routine maintenance, not unlimited development.
- Premium licenses, paid monitoring tools, malware removal and major repairs are quoted separately.
- Existing technical problems may require initial paid remediation.
- Support is provided during published business support hours.
- Update supported software, themes and plugins following compatibility checks.
- Monthly WordPress updates
- Check that your existing backup system works and recent backups are available.
- Backup verification
- Monitor basic uptime and review availability.
- Website health monitoring
- Check for common warnings, outdated components and obvious configuration concerns.
- Security review
- Check certificate status and upcoming expiration.
- SSL monitoring
- Receive an overview of completed checks and updates.
- Monthly maintenance summary
- Submit maintenance-related requests through your customer portal.
- Support requests
Your website, professionally maintained. Your time, better spent.
Ongoing technical maintenance, website monitoring and limited content support to keep your business website professional and up to date.
Everything in Website Care, plus additional business support
Ideal for
Professional service providers, tourism businesses, restaurants, ecommerce brands, consultants and established companies seeking ongoing website support.
Service conditions
- Covers one eligible website.
- Includes up to two hours of minor content updates monthly; unused time does not carry forward.
- Content updates are scheduled during normal business support hours.
- Hosting, domains, advertising, premium software and third-party subscriptions are billed separately.
- New pages, custom development, major redesigns, complex ecommerce changes and emergency repairs are quoted separately.
- SEO checks exclude ongoing search marketing campaigns and guaranteed ranking improvements.
- Existing technical issues may require a separate onboarding assessment or remediation.
- Activation is subject to review of website access and compatibility.
- Regular updates to supported WordPress software, themes and plugins.
- Software maintenance
- Check backup availability and review backup system health.
- Backup verification
- Monitor basic uptime, SSL status and common technical issues.
- Website monitoring
- Identify outdated components, configuration concerns and common security warnings.
- Security reviews
- Review page speed and identify practical improvements.
- Performance reviews
- Up to two hours monthly for minor text, image, product or page-content changes.
- Content updates
- Review common indexing, metadata and technical SEO issues.
- Basic SEO health checks
- A summary of completed tasks, identified issues and recommendations.
- Monthly report
- Maintenance requests reviewed ahead of standard care requests during business support hours.
- Priority request queue
